CANCELLATION POLICY

   The Old Post Office  

To confirm a booking a non-refundable £100.00 deposit is required to be paid to Quadrant Developments (UK) Ltd.  

Cancellation By Us

We reserve the right to cancel the booking if the balance for your stay has not been received by 12 weeks prior to your arrival or by such other date as we may specify in writing.

In the event of the property(s) becoming unavailable due to a problem with the property or its facilities or for any other reason, we have the right to cancel your booking by notice in writing to you and all sums paid by you will be refunded in full. We will endeavour only to cancel your booking if it is unavailable for reasons beyond our control.

We will attempt to offer you an alternative property, however if this is not possible, or is unacceptable to you, then we would refund all monies paid by you. Our liability will not extend beyond this refund.

Covid-19

In the event of a Government lock down due to Covid-19 or if you can provide evidence that you need to transfer your booking due to a Covid-19 related matter we will allow one transfer of your booking to a revised date within 12 months. You will be able to select a date of the same value (or pay the seasonal difference) to the same property. All transfers will be at the sole discretion of Quadrant Developments (UK) Ltd.

Cancellation By You

In the event of a cancellation by you, you must notify us as soon as possible in writing. Any payments made prior to the date of cancellation are non-refundable. If the booking is cancelled by you prior to the date which is 12 weeks before the rental period is due to begin, you will not be obliged to pay the remaining balance.

Cancellation prior to 12 weeks before the arrival date will not be entitled to a deposit refund.

If Quadrant Developments (UK) Ltd are unable to re-let the property the holidaymaker will be liable for the full cost of the holiday whether or not the full payment has been made at the time of cancellation.

We strongly advise that cancellation insurance is taken for all bookings.
 

The Old Post Office
9 The Quadrant, Buxton, Derbyshire, England SK17 6AW

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Company Registration: 8671239 | VAT Registration: 180642219

© 2023 Quadrant Developments (UK) Ltd trading as  theoldpostofficebuxton.co.uk and buxton-holiday-lets.co.uk. 

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Video & Photography by Iain Kleive